What To Look For In A Recruitment Agency

What to Expect from a Recruitment Agency

Small business recruitment isn’t easy – or, at least, it never used to be. Most people who are new to the game will consider recruitment a necessary evil. But trust us: not all recruitment agencies are monsters. The usual question small business owners ask themselves is “Why can’t I do this myself?” Well, just as you wouldn’t write your own code and design your own logo, you really need to invest in a sound recruitment strategy.

This may be a daunting thought, primarily because of the costs involved. But recruitment has changed – big time. Companies no longer charge extortionate rates, due to the fact that shrewd recruitment agencies have found a way to cut costs without compromising quality. How? Online recruitment.

Online recruitment agencies – or, at least, the good ones – will generally charge a one-off, low-cost flat fee. Be sure to look for the best options out there. Like eRecruit Solutions, companies should be offering the entire recruitment service at a fixed rate, including job ads, screening, short-listing and advice.

But don’t take our word for it. Here is a list of things to look for when choosing a fixed-fee recruitment agency to work with. Your recruiter should:

Talk with you regularly. Recruitment agencies should be eager to know about you, your business and the job roles you deal with. If they fail to do this, don’t expect them to be able to find the person who is best suited to your company and the vacancy. Don’t forget, filling a role isn’t just about matching a skill set, but the right personality and brand fit too.

Know your marketplace. It’s a simple one, we know, but you’d be surprised how many recruitment agencies don’t take the time to invest in the various job markets out there. The ultimate weapon a recruiter has is knowledge and understanding – so don’t settle for less.

Work with you as a partner. Recruitment agencies are essentially an extension of your business. Indeed, in many instances, recruiters are the first point of contact for your potential employees. Good recruitment agencies understand this, striving to offer a consistent and impressive service that reflects well on you.

Send a short-list of CVs. Don’t expect to be personally inundated with responses. A recruiter’s job is to carry out enough screening and scrutiny to whittle down applicants to those who best fit your company. In the long-run, this will save you time and money. And after all, you are paying your recruiter to do a job, so let them do the legwork.

Offer honest advice. You certainly don’t want to be dealing with yes-men. A recruiter should offer advice and strategy without it costing a premium. This service should be included in your one-off, flat fee. For instance, a recruiter should say if you’re offering too high or low a salary for the marketplace. It’s an essential part of the process that could dramatically change the response rate and calibre of candidates.

Always stay in touch. As an extension of your business, your recruitment agency should keep in contact with you. Of course recruiters want to retain their clients, but it’s not just about that. By understanding how your business is performing and developing, they can quickly match applicants to roles.